Frequently Asked Questions
How do I Book?
Appointments can be booked through the Booksy app, available on the App Store and Google Play. Simply download the app, search for Kerry Elizabeth Aesthetics Laser & Skin Clinic, and you’ll be able to view our full list of treatments and book your appointment directly.
I’m not sure what Treatment I need?
If you're unsure which treatment is right for you, we recommend booking a consultation. During this appointment we’ll discuss your concerns, skin goals and medical history, and create a personalised treatment plan tailored specifically to you.
I want to book multiple services?
Once you're on the Booksy app, you’ll see our full list of available services. To book more than one treatment, simply select the first service you would like. When you click book, you will be prompted to choose a date and time. However, before you select any date or time you will firstly need to add ALL the treatments services you wish to book.
To do this please select the option that states “+Add another service ”. From here you can select any additional treatments you would like to have during the same appointment. The system will automatically extend your appointment time to ensure Kerry has enough time to complete all of your treatments.
Once all your chosen services appear together and you see the total at the bottom, you can go ahead and choose your date & time from the availability shown. Then simply click continue to confirm and book your appointment. :)
N.B. when booking Multiple Treatments the slots are longer so less availability may be shown, it may be quicker to book each individual treatment in on separate days.
Meaning multiple trips to see us, so less convenient than doing them all together in one appointment. However shorter treatment slots will likely show quicker availability.
I want to book multiple services?
Once you're on the Booksy app, you’ll see our full list of available services. To book more than one treatment, simply select the first service you would like. When you click book, you will be prompted to choose a date and time. However, before you select any date or time you will firstly need to add ALL the treatments services you wish to book.
To do this please select the option that states “+Add another service ”. From here you can select any additional treatments you would like to have during the same appointment. The system will automatically extend your appointment time to ensure Kerry has enough time to complete all of your treatments.
Once all your chosen services appear together and you see the total at the bottom, you can go ahead and choose your date & time from the availability shown. Then simply click continue to confirm and book your appointment. :)
N.B. when booking Multiple Treatments the slots are longer so less availability may be shown, it may be quicker to book each individual treatment in on separate days.
Meaning multiple trips to see us, so less convenient than doing them all together in one appointment. However shorter treatment slots will likely show quicker availability.
Do I need a consultation?
For most treatments, a consultation will take place at the beginning of your appointment where Kerry will assess your concerns, discuss your goals, and ensure the treatment is suitable for you.
For some treatments, such as laser, a consultation and patch test may be required before your first session to ensure the treatment can be carried out safely.
If you have specific concerns or are unsure which treatment to book, you can book a consultation appointment with Kerry through the Booksy app. During this appointment she will assess your concerns and recommend the most suitable treatments, whether that is skin, filler, anti-wrinkle treatments, or laser.
Can I use Sunbeds or wear fake Tan during Treatments?
For laser treatments, sunbeds, sun exposure, and fake tan must be avoided before and during your treatment course. Laser works by targeting pigment in the hair follicle, so if the surrounding skin is tanned it can increase the risk of burns, blistering, irritation, or pigmentation changes.
We recommend avoiding sunbeds and excessive sun exposure for at least 2 weeks before and after your appointment, and ensuring all fake tan is fully removed at least 5–7 days before treatment. Skin must be completely tan-free on the day of your appointment.
For most aesthetic treatments, fake tan and sunbeds may not affect the treatment itself, however we still recommend attending your appointment with clean, tan-free skin so the area can be properly assessed.
If you’re unsure whether your skin is suitable for treatment, please contact us before your appointment and we’ll be happy to advise.
Can I have treatments if I am pregnant or breastfeeding?
Some treatments cannot be carried out during pregnancy or while breastfeeding for safety reasons. If you are pregnant or currently breastfeeding, please contact the clinic before booking so we can advise you on which treatments may be suitable.
What age must I be to receive treatments?
Most treatments are available to clients aged 18 and over. However, some treatments may be carried out on clients aged 16–17 with parental consent. A parent or guardian may be required to attend the appointment and sign a consent form. If you are unsure whether a treatment is suitable, please contact us before booking.
What is your cancellation policy?
We kindly ask that you provide at least 48 hours’ notice if you need to cancel or reschedule your appointment. Appointments cancelled with less than 48 hours’ notice, or missed appointments, may result in the loss of your booking fee.
Wedding Packages?
The key to Natural Results
The best approach is usually a combination treatment plan, tailored to your age, skin quality and goals. By treating the different causes of ageing gradually, we can help maintain a fresh, natural and well-rested appearance over time.
Treatments commonly used to maintain youthful skin
Muscle movement (dynamic lines)
• Anti-wrinkle injections help relax the muscles that cause expression lines such as frown lines, forehead lines and crow’s feet.
Volume loss & facial structure
• Dermal fillers restore subtle volume loss and support areas such as the cheeks, temples and mid-face.
Collagen & skin structure
• Biostimulatory treatments such as Sculptra stimulate your body’s own collagen and elastin production to gradually improve skin thickness and firmness.
Skin texture & quality
• Treatments such as microneedling, medical-grade skin peels and laser treatments help improve skin texture, tone, pores and overall radiance.
How can I use a gift voucher?
To use your gift voucher, simply book your desired treatment through the Booksy app. When checking out, add your gift voucher number in the notes section of your booking.
No payment will be taken through Booksy at the time of booking. Card details are only held in case of late cancellations or no-shows in line with our cancellation policy.
Your gift voucher will be applied and processed in clinic on the day of your appointment.
How many Treatments do I need & how often do Treatments need done?
This depends on the treatment and your individual goals.
For example, anti-wrinkle treatments (Botox) are typically maintained every 3–4 months, while dermal fillers can last anywhere from 6–18 months depending on the area treated and the product used.
For laser treatments, a course of at least 6 sessions is usually recommended to achieve the best results, with appointments spaced several weeks apart depending on the treatment area.
Whenever a treatment requires multiple sessions, this will be clearly stated in the treatment description on Booksy, so you know what to expect before booking.
During your appointment or consultation, Kerry will advise you on the best treatment plan and maintenance schedulebased on your individual needs. Many clients also choose to book their next appointment in advance to help maintain their results.